Moray Firth Credit Union will never ask you to share your personal information by email or text messaging. Please do not respond to any communication that asks for information such as your account number, password, or any other personal identification information. Please report any suspicious activity or emails to manager@morayfirthcreditunion.co.uk or call us on 01309 676735.
To help protect yourself online please –
Never share your passwords or login information with anyone who is not on your account
Create complex passwords using letters, numbers, symbols, and upper and lower case
Do not use passwords that include your name, children’s names, mother’s name or their dates of birth
When selecting security questions, make sure the answers are not publicly available on sites such as Facebook.
Never give out your member number, passwords, NI number or date of birth
Don’t use public computers to access online banking
Be sure to run full virus scans on your devices regularly; quick scans don’t always catch all
Look for https in the URL when paying online or giving any personal information
Don’t give out your information to websites that are not encrypted or secure
Check account activity frequently and notify the credit union of any unauthorised transactions
Review your account statements promptly for accuracy
Receive your statements electronically rather than by hard copy
To help protect your devices please –
Install the latest antivirus software on your computer
Use firewall protection on your computers and mobile devices
Download the latest Windows (or other operating system) updates
Be aware of the latest fraud tactics, such as phishing and vishing
Use secure mailboxes to send and receive emails. Download signed applications only from a trusted source
For mobile banking platforms using the Android operating system, do not enable Android’s “install from known sources” feature
Password protect your mobile phone
Keep your mobile phone with you or secure the device when not in use
Notify your phone carrier immediately if your mobile phone is lost or stolen so that it can be deactivated
Adopt safeguards such as not opening attachments or clicking on links contained in email from unfamiliar sources
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